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Pre-Sales Questions FAQ

Why don't you offer Unlimited Bandwidth or Space?

Unlimited bandwidth/space - it is simply impossible for a company to offer unlimited space or bandwidth to use. As hosting companies and their associated technologies are themselves limited (i.e. bandwidth or hard disk space), unlimited offerings are usually just an advertising gimmick. Often you will find clauses embedded deep within the company's terms of service contract that negate the unlimited offering.

Do I own the domain name?

Yes.  You chose it, you pay for it, you own it.

Some awful hosts, while offering to register your domain for you, legally register the domain in their own name! Therefore, if you try moving off, you will lose the domain because it was done in their name.  We feel that is immoral and unconsciencable.  All of our domains have you listed as the administrative contact, so you have the only say who hosts your sites.

Do you have a money back guarantee?

Yes, we offer a 30 day guarantee to try out our hosting service "risk free".  Full refund minus the cost of registering your domain.

Do you require long term contracts?

No.  We offer monthly, quarterly, and yearly contracts.  If you are not 100% satisfied you are not locked in to a long term contract.  We offer 3 types of payment schedules for your convenience.

How can we contact you?

We are fanatical about customer service!  That begins with staying in contact with our customers.

Our contact information:

  • Tech Support and Billing Questions : click here
  • Email:
  • Yahoo Messenger:  aimispdesign
  • Phone:  919-341-7624
  • Mailing Address:
    14460 New Falls of Neuse Road
    #149-344 Raleigh, NC  27614

I already have a domain and I want to just point my nameserver information.

No problem. Here is our information:


What are your terms of service for webhosting?

Click here for our Terms of Service (TOS)

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